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Exam GCP-GC-ARC topic 1 question 36 discussion

Actual exam question from Genesys's GCP-GC-ARC
Question #: 36
Topic #: 1
[All GCP-GC-ARC Questions]

You are creating an In-queue call flow and need to inform customers about the approximate time to connect to the agent. Select the correct action.

  • A. Hold Music
  • B. Play Wait Time
  • C. Play Estimated Wait Time
  • D. Approximate Wait Time
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Suggested Answer: C 🗳️
by tobywan at Dec. 12, 2023, 2:26 p.m.

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tobywan
6 months, 2 weeks ago
Selected Answer: C
https://help.mypurecloud.com/articles/play-estimated-wait-time-action/
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