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Exam GCP-GC-ARC topic 1 question 34 discussion

Actual exam question from Genesys's GCP-GC-ARC
Question #: 34
Topic #: 1
[All GCP-GC-ARC Questions]

Which function is used as part of the decision to route to a different location based on the domain of the sender’s email address?

  • A. MakeEmailAddress()
  • B. EmailAddressLocalPart()
  • C. EmailAddressDomainPart()
  • D. EmailAddressDomain()
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Suggested Answer: C 🗳️
by LouisNguyen at Nov. 28, 2023, 9:24 p.m.

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LouisNguyen
12 months ago
To route to a different location based on the domain-part of the sender’s email address, use the EmailAddressDomainPart() function in a Decision. This process might be helpful if you want to send help requests from internal employees to the employee queue, and requests from everyone else to the standard customer queue.
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