A. True
When performing a bulk import in systems that manage media files (like voice prompts or messages), the .csv file typically includes references to the associated WAV files and their directory locations. This allows the system to correctly link the audio files to the entries in the CSV during the import process.
When you perform the bulk import, select the .csv file and each included WAV file, not the directory location.
https://help.mypurecloud.com/articles/format-guidelines-csv-file-bulk-prompt-import/
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