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Exam GCP-GC-ADM topic 1 question 15 discussion

Actual exam question from Genesys's GCP-GC-ADM
Question #: 15
Topic #: 1
[All GCP-GC-ADM Questions]

Which option provides the ability for an email interaction to be interrupted by voice?

  • A. Admin>Contact Center>Utilization
  • B. Admin>Contact Center>ACD Skills
  • C. Admin>Routing>Emergencies
  • D. Admin>Routing>Disconnect Interactions
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Suggested Answer: A 🗳️
by Shekhar_1992 at Aug. 21, 2023, 2:39 p.m.

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orazio67
1 year ago
Selected Answer: A
A is right
upvoted 1 times
...
Shekhar_1992
1 year, 2 months ago
A is right answer.
upvoted 1 times
...

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A (35%)
C (25%)
B (20%)
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