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Exam GCP-GCX topic 1 question 35 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 35
Topic #: 1
[All GCP-GCX Questions]

Genesys Cloud CX recommends that you deploy Edges in an N+1 configuration.
In the event that an active Edge fails or goes offline for routine maintenance, this configuration ensures that you can:

  • A. Place and receive both ACD and non-ACD calls.
  • B. Place ACD and non-ACD calls, but not receive.
  • C. Receive ACD and non-ACD calls, but not place.
  • D. Place and receive ACD calls; non-ACD calls can neither be place nor received.
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Suggested Answer: A 🗳️
by mastercopy at July 19, 2023, 12:44 a.m.

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mastercopy
1 year, 3 months ago
Correct Answer is A https://help.mypurecloud.com/articles/edge-redundancy/
upvoted 3 times
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