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Exam GCP-GCX All Questions

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Exam GCP-GCX topic 1 question 36 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 36
Topic #: 1
[All GCP-GCX Questions]

Genesys Cloud CX Voice is __________.

  • A. A third-party service that provides external Phone Trunks.
  • B. A help bot that is available within Genesys Cloud CX chat.
  • C. Another name for Genesys Cloud CX.
  • D. An internet-based telephony service that can be purchased and activated for use with Genesys Cloud CX.
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Suggested Answer: D 🗳️

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LouisNguyen
11 months, 2 weeks ago
Genesys Cloud Voice is an Internet-based telephony service that you can activate for use with your Genesys Cloud organization. It provides public telephony access to any Genesys Cloud services to which you subscribe, such as Communicate or the Genesys Cloud call center.
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mastercopy
1 year, 3 months ago
D is the correct answer
upvoted 1 times
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mastercopy
1 year, 3 months ago
D is the correct answer https://help.mypurecloud.com/articles/about-genesys-cloud-voice/
upvoted 1 times
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B (20%)
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