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Exam GCP-GCX topic 1 question 23 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 23
Topic #: 1
[All GCP-GCX Questions]

Profiles can contain various types of information about people in the organization.
Why it is essential to have employees complete their profile information?

  • A. Searches performed in the Genesys Cloud CX suite use information in the profile to return appropriate results.
  • B. The education information can be verified against the human resources database.
  • C. The profile information can be used to keep Linkedin details updated.
  • D. When employees have free time, they can review biographies of their peers.
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Suggested Answer: A 🗳️

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547993a
1 month ago
Selected Answer: A
A is the correct answer
upvoted 1 times
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mastercopy
11 months, 1 week ago
Option A is the correct answer
upvoted 1 times
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