Bullseye routing method relaxes the required skills as the selection pool expands from one ring to the next. What is the maximum number of rings that can be defined for Bullseye routing?
Think of a set of concentric rings, like the rings on a target or dart board. Each ring represents a subset of agents in the queue. The inner-most ring contains agents with the most-desirable skills, and the next ring has agents with most of the desired skills, and so on, up to six rings.
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