ExamTopics Logo
Mail Us[email protected]
Menu
Genesys Discussions
exam questions

Exam GCP-GCX All Questions

View all questions & answers for the GCP-GCX exam
Go to Exam

Exam GCP-GCX topic 1 question 5 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 5
Topic #: 1
[All GCP-GCX Questions]

Select the categories of ACD skills that can be added to a user or an interaction. (Choose two.)

  • A. Language
  • B. Roles
  • C. Skills
  • D. Queue
Show Suggested Answer Hide Answer
Suggested Answer: AC 🗳️
by mastercopy at July 17, 2023, 7:25 a.m.

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Submit Cancel
gregbeal
3 months ago
Selected Answer: AC
Languages and Skills
upvoted 1 times
...
AshourF16
3 months ago
Selected Answer: AC
Correct answer is A,c
upvoted 1 times
...
rmelnik
6 months, 3 weeks ago
Selected Answer: AC
Genesys Cloud CX ACD evaluates incoming interactions based on the inputs from the customer, such as language preference and skills required.
upvoted 1 times
...
SGV94
1 year, 1 month ago
A and C
upvoted 1 times
...
akumaranil
1 year, 3 months ago
A and C
upvoted 1 times
...
NuBa7
1 year, 3 months ago
Selected Answer: AC
There are two categories of ACD skills to configure: Skills and Languages
upvoted 1 times
...
mastercopy
1 year, 8 months ago
A and C
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago