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Exam GCP-GC-ADM topic 1 question 20 discussion

Actual exam question from Genesys's GCP-GC-ADM
Question #: 20
Topic #: 1
[All GCP-GC-ADM Questions]

Which dialing mode allows the agent to see customer information before dialing?

  • A. Progressive
  • B. Predictive
  • C. Preview
  • D. Power
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by mastercopy at July 4, 2023, 3:05 a.m.

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orazio67
1 year, 1 month ago
Selected Answer: C
Correct
upvoted 1 times
...
mastercopy
1 year, 4 months ago
Answer is C. Preview mode: Empowers your agents with customer information prior to dialing.
upvoted 1 times
...

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A (35%)
C (25%)
B (20%)
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