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Exam GCP-GC-ADM topic 1 question 16 discussion

Actual exam question from Genesys's GCP-GC-ADM
Question #: 16
Topic #: 1
[All GCP-GC-ADM Questions]

Which of the following can be configured on inbound interactions to be used by ACD processing? (Choose two.)

  • A. Languages
  • B. Intent of Call
  • C. Skills
  • D. Agent Availability
Show Suggested Answer Hide Answer
Suggested Answer: AC 🗳️
by mastercopy at July 4, 2023, 2:40 a.m.

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Chosen Answer:
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orazio67
1 year, 1 month ago
Selected Answer: AC
AC is correct
upvoted 1 times
...
Ary1
1 year, 2 months ago
Selected Answer: AC
AC is the answer
upvoted 1 times
...
Shekhar_1992
1 year, 3 months ago
A & C - Correct Answer
upvoted 1 times
...
mastercopy
1 year, 4 months ago
Selected Answer: AC
A and C
upvoted 1 times
...

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C (25%)
B (20%)
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