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Exam GCP-GC-ADM topic 1 question 22 discussion

Actual exam question from Genesys's GCP-GC-ADM
Question #: 22
Topic #: 1
[All GCP-GC-ADM Questions]

When Enable Calls is turned on for a Group, Genesys Cloud routes interactions to all members either sequentially or randomly.

  • A. True
  • B. False
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Suggested Answer: B 🗳️
by matt22free at June 8, 2023, 1:29 p.m.

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ltjdcruz
9 months, 2 weeks ago
I would answer False because it depends on the call routing set up. It could be Broadcast, Sequential or Rotary. https://help.mypurecloud.com/articles/configure-a-group-phone-number/
upvoted 1 times
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matt22free
1 year, 5 months ago
Not sure of the meaning and objectif of the work either on the question. I would answered Yes.... but perahaps Wrong
upvoted 1 times
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