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Exam GCP-GCX topic 1 question 106 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 106
Topic #: 1
[All GCP-GCX Questions]

Which report displays the length of each session for one or more agents over a specified period of time?

  • A. Agent Activity Summary Report
  • B. Agent Metrics Report
  • C. Agent Login-Logout Details Report
  • D. Agent Quality Details Report
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Suggested Answer: A 🗳️

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NuBa7
11 months ago
Selected Answer: C
C would be the correct answer: Agent Login-Logout Details Report. The Agent Login-Logout Details report displays the start time, end time, and duration of logged-in time for one or more agents. It shows Start Time, End Time and the total duration of the session, from log in to log out of the agent. https://help.mypurecloud.com/articles/agent-login-logout-details-report/
upvoted 3 times
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mastercopy
1 year, 3 months ago
Correct Answer is C https://help.mypurecloud.com/articles/agent-login-logout-details-report/
upvoted 3 times
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rcasodev
1 year, 5 months ago
I think that is C https://help.mypurecloud.com/articles/agent-login-logout-details-report/
upvoted 2 times
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MoshiurGCP
1 year, 5 months ago
Is A correct answer?
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Ozlat
1 year, 7 months ago
Selected Answer: A
https://help.mypurecloud.com/articles/agent-activity-summary-report
upvoted 3 times
mastercopy
1 year, 3 months ago
In Activity Summary Report they only shows when the agent first logged in and when the agent logged out, whereas in Login/Logout report it shows login/logout length with each session.
upvoted 2 times
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A (35%)
C (25%)
B (20%)
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