Chrome and Firefox
Notes:
Firefox and Chrome update themselves automatically. Versions of Firefox and Chrome are only an issue if the customer’s IT department restricts automatic updates.
Running Microsoft Edge in IE compatibility mode is not supported.
Full support
Chrome — Requires current major release or one version previous.
Chrome major releases occur monthly.
Microsoft Edge Chromium — Requires current release.
Firefox — Requires current release, one version previous, current ESR release, or transitional ESR release
Everyone at Genesys training that wrote this test should be fired.
This is their flagship certification?! WTF.
ANOTHER question where the answers don't match their own training. Embarrassing company.
Full support:
Chrome — Requires current major release or one version previous.
Chrome major releases occur monthly.
Microsoft Edge Chromium — Requires current release.
Firefox — Requires current release, one version previous, current ESR release, or transitional ESR release
Firefox scripts may not load unless AdBlocker or AdBlockPlus are disabled.
https://help.mypurecloud.com/articles/genesys-cloud-requirements/
I think this question is difficult to understand.
https://help.mypurecloud.com/articles/genesys-cloud-requirements/
Full Support:
Microsoft Edge Chromium,Chrome,Firefox
Limited support:
Safari
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