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Exam GCP-GCX topic 1 question 77 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 77
Topic #: 1
[All GCP-GCX Questions]

Which of the following statements is NOT true regarding Management Units?

  • A. Agents that handle the same set of interactions should belong to the same management unit.
  • B. Management Units partition agents and interactions into logical groups.
  • C. A maximum of 100 agents can be added to a single Management Unit.
  • D. They help you create, manage, and view schedules for a group.
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by mharoun83 at March 31, 2023, 9:17 p.m.

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mastercopy
1 year, 4 months ago
Correct answer is C https://help.mypurecloud.com/articles/work-management-units/
upvoted 1 times
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AL2023
1 year, 7 months ago
C is correct
upvoted 3 times
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katyakasha
1 year, 7 months ago
Selected Answer: C
C https://help.mypurecloud.com/articles/work-management-units/ he maximum number of business units in an organization is 50; the maximum number of management units in a business unit is 10; the maximum number of management units in an organization is 500; the maximum number of agents allowed in a management unit is 1500.
upvoted 4 times
...
mharoun83
1 year, 7 months ago
Selected Answer: C
sorry it was asking for Not true, C is correct
upvoted 4 times
...
mharoun83
1 year, 7 months ago
Selected Answer: A
A is the correct answer https://help.mypurecloud.com/articles/work-management-units/
upvoted 1 times
...

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B (20%)
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