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Exam GCP-GCX topic 1 question 74 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 74
Topic #: 1
[All GCP-GCX Questions]

Which of the following items need to be configured for an outbound campaign? (Choose three.)

  • A. Agents
  • B. Evaluation Forms
  • C. Contact Lists
  • D. Campaigns
  • E. Dialing Modes
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Suggested Answer: ACE 🗳️

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mharoun83
Highly Voted 1 year, 7 months ago
Selected Answer: ACE
ACE https://help.mypurecloud.com/articles/create-new-campaign/
upvoted 7 times
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Ferrari23
Most Recent 1 year, 6 months ago
A campaign is a configuration approach to dialing a list of external numbers and delivering those calls to a queue or call flow. Campaign configurations include: the dialing mode, contact list, do not call list, scheduled calling times, outbound flows, and agent scripts.
upvoted 1 times
Ferrari23
1 year, 6 months ago
E. The first step is to select a dialing mode. A. Select a queue of agents you want to participate in this campaign. To filter the list, type all or part of a name in the Queue filtered box. If you do not type filter text, the Queue box lists all queues. c. Use the Contact List box to select a list of contacts for this campaign to dial.
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