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Exam GCP-GCX topic 1 question 70 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 70
Topic #: 1
[All GCP-GCX Questions]

If you have not created any additional templates, you will have several default template options when creating a new script.
These default templates are: (Choose four.)

  • A. Blank Script
  • B. Default Callback Script
  • C. Default Inbound Script
  • D. Default Outbound Script
  • E. Collection Script Template
  • F. Sales Script Template
Show Suggested Answer Hide Answer
Suggested Answer: ABCD 🗳️

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mharoun83
Highly Voted 1 year, 7 months ago
Selected Answer: ABCD
ABCD https://help.mypurecloud.com/articles/create-script/
upvoted 9 times
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Ferrari23
Highly Voted 1 year, 6 months ago
ABCD. Choose one template. If you are unsure about which template to choose, click Default Inbound Script or Blank Script. Blank Script—a blank script without any customizations. Default Callback Script—the default script that pops for callbacks. Use this script if you did not specify another script in Architect to run in response to an in-queue callback action. Default Inbound Script—the default script that pops for inbound calls. Default Outbound Script—A default script for outbound dialing. This script contains a control for updating contact list fields. When you base a script on this template, you must select a contact list in the script’s properties. Otherwise, Scripter shows no edit fields. The new script appears in the script editor.
upvoted 6 times
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MannyR
Most Recent 8 months, 3 weeks ago
Answer is ABCD
upvoted 1 times
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