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Exam GCP-GC-ARC topic 1 question 27 discussion

Actual exam question from Genesys's GCP-GC-ARC
Question #: 27
Topic #: 1
[All GCP-GC-ARC Questions]

To route an incoming call based on the current time, _____ is the best method.

  • A. Inbound call flow
  • B. Scheduling
  • C. Call route
  • D. Callable time sets
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Suggested Answer: B 🗳️

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Ary1
1 year, 1 month ago
Selected Answer: B
Who is the stupid person to mark these incorrect answers? Clearly, B. Scheduling, is the correct answers.
upvoted 3 times
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AL2023
1 year, 5 months ago
It's B , Schedules are used for common definitions of time, which are then applied to multiple groups under multiple circumstances. A schedule stipulates when a flow runs, based upon the date, time, or event. You can define schedules to handle recurring events, holidays, or special situations, such as your regular business hours or after-hours support. Architect uses schedules to determine how to manage inbound and outbound interaction routing. For example, a schedule can determine which flow to execute during open or closed hours.
upvoted 4 times
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Sakkuru
1 year, 7 months ago
Correct Answer should be B
upvoted 1 times
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