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Exam GCP-GCX topic 1 question 26 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 26
Topic #: 1
[All GCP-GCX Questions]

Amelia is changing departments within the organization and has a new manager. Currently, Genesys Cloud CX is not synchronized with the HR systems.
What steps should you take to update her reporting structure in Genesys Cloud CX?

  • A. Do nothing. Genesys Cloud CX will update everything automatically.
  • B. Update her manager in her profile. Genesys Cloud CX will automatically update her place in the hierarchy.
  • C. Update her peers. Genesys Cloud CX will then update her manager automatically.
  • D. Update her manager and her peers in her profile.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
by Fandangl3 at March 28, 2023, 8:54 p.m.

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Fandangl3
Highly Voted 1 year, 8 months ago
The answer is B, if you update the manager Peers will update automatically.
upvoted 9 times
...
BP_123
Highly Voted 1 year, 7 months ago
B is correct
upvoted 7 times
...
sebaqc
Most Recent 1 year ago
Selected Answer: B
B is the one
upvoted 2 times
...
Bleras
1 year, 4 months ago
Selected Answer: B
B is correct
upvoted 3 times
...

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