o create, configure, and publish Architect outbound flows, an outbound admin must have at least one configured contact list and one configured wrap-up code in place. When you add an outbound flow, you must select a default contact list and wrap-up code.
To create, configure, and publish Architect outbound flows, an outbound admin must have at least one configured contact list and one configured wrap-up code in place. When you add an outbound flow, you must select a default contact list and wrap-up code. https://help.mypurecloud.com/articles/outbound-call-flows/#:~:text=To%20create%2C%20configure%2C%20and%20publish,list%20and%20wrap%2Dup%20code.
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