Quality management includes interaction recording, real-time monitoring, search tools to locate recorded interactions, interaction evaluation and reporting, and calibration features
It is C https://help.mypurecloud.com/faqs/what-is-quality-management/
upvoted 5 times
...
Log in to ExamTopics
Sign in:
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.
Upvoting a comment with a selected answer will also increase the vote count towards that answer by one.
So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
Ferrari23
Highly Voted 9 months, 1 week agocamich
Highly Voted 11 months, 2 weeks agoAshourF16
Most Recent 1 month, 3 weeks agoLouisNguyen
3 months agosebaqc
3 months agoLouisNguyen
3 months agoKlintDwood
3 months, 2 weeks agoorazio67
4 months, 1 week agoBobby_Brown
5 months agomastercopy
7 months, 1 week agoBleras
7 months, 2 weeks agoKichimanx
8 months agoReneav
8 months, 3 weeks agoFandangl3
11 months ago