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Exam GCP-GCX topic 1 question 99 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 99
Topic #: 1
[All GCP-GCX Questions]

Which of following file formats are available to export a report? (Choose three.)

  • A. .doc
  • B. .xls
  • C. .txt
  • D. .docx
  • E. .xlsx
  • F. .pdf
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Suggested Answer: ABF 🗳️
by nuno_paulo at March 2, 2023, 1:28 p.m.

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Ozlat
Highly Voted 1 year, 8 months ago
Current versions of Genesys Cloud only allow CSV and PDF exports. Old Genesys Cloud versions are XLS, XLSX, and PDF.
upvoted 5 times
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rmelnik
Most Recent 3 months ago
Selected Answer: BEF
This is about the old Genesys Cloud version. Only CSV and PDF available in the new version https://help.mypurecloud.com/articles/export-view-data/
upvoted 1 times
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crashcoder
5 months ago
Selected Answer: BEF
Excel and PDF, .doc is not possible
upvoted 1 times
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Ferrari23
1 year, 7 months ago
Embarrassing this is still on the certification test, it does not match current product or current training. WTF Genesys. I agree with those below, the old product (that this test was written for): BEF (Excel and PDF)
upvoted 3 times
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nuno_paulo
1 year, 9 months ago
BEF - .doc isn't possible
upvoted 3 times
...
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