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Exam GCP-GCX topic 1 question 34 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 34
Topic #: 1
[All GCP-GCX Questions]

What additional functionality does Communicate bring to Genesys Cloud CX?

  • A. Knowledge-based features, such as FAQs and communities.
  • B. Unified communications features, such as telephony, unified messaging, voice conferencing, and auto-attendant.
  • C. Call center features, such as ACD and scripting.
  • D. Directory capabilities, such as advanced search, profiles, and keyword searching.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
by jherran at Feb. 26, 2023, 5:35 a.m.

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Chosen Answer:
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sebaqc
1 year ago
Selected Answer: B
B is the correct one
upvoted 2 times
...
orazio67
1 year, 1 month ago
Selected Answer: B
https://help.mypurecloud.com/articles/communicate-feature-overview/
upvoted 2 times
...
Bleras
1 year, 4 months ago
Selected Answer: B
https://help.mypurecloud.com/articles/communicate-feature-overview/
upvoted 2 times
...
dinshaw
1 year, 7 months ago
Selected Answer: B
B is correct
upvoted 4 times
...
Senkise
1 year, 7 months ago
Selected Answer: B
please correct the answer, its B!
upvoted 4 times
...
katyakasha
1 year, 8 months ago
Selected Answer: B
B https://help.mypurecloud.com/articles/communicate-feature-overview/
upvoted 4 times
...
jherran
1 year, 9 months ago
B https://help.mypurecloud.com/articles/communicate-feature-overview/
upvoted 3 times
...

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C (25%)
B (20%)
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