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Exam EX0-115 All Questions

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Exam EX0-115 topic 1 question 71 discussion

Actual exam question from Exin's EX0-115
Question #: 71
Topic #: 1
[All EX0-115 Questions]

Documentation is a substantial part of the evidence for Service Management What is a best practice relating to documentation?

  • A. Documentation should be kept at least five years for auditing purposes.
  • B. Documentation should be protected from damage due to IT related disasters.
  • C. Documentation should be stored at a central place and be only accessible via procedures
  • D. Documentation should refer to the requirements of ISO/EC 20000 for audit purposes.
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Suggested Answer: B 🗳️
by NoventiqInternationalPeruSAC at Dec. 16, 2024, 11:12 p.m.

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NoventiqInternationalPeruSAC
4 weeks, 1 day ago
Selected Answer: C
Best option C: Storing documentation in a central place and ensuring it is only accessible via defined procedures is a best practice. This ensures that important documents are easily retrievable, well-organized, and protected, while maintaining security and integrity by controlling access
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