Exam 712-50 topic 1 question 204 discussion

D. It has to be; whilst outage planning maybe at the behest of the system/operational window. You need a plan should that update go wrong. You will not get Management approval unless you have a roll-back plan. Back-out procedures are essential because, no matter how well a change is planned, there is always a risk of failure or unintended consequences. A well-documented and tested back-out procedure allows for a quick and controlled response, minimizing risks and maintaining system stability.

Approvals

C. ITIL (Information Technology Infrastructure Library): ITIL emphasizes the importance of a structured change management process, including approval tracking to manage risks and ensure changes are beneficial.

I would have pick approval process if it was a choice, since it is not and tracking was an answer, taking a critical system or application off line to update could have a massive impact to a business.

Answer is C This is key to ensuring that all changes are reviewed, authorized, and documented before implementation. Approval tracking ensures accountability and oversight, which are critical for managing risks associated with changes. It helps in ensuring that changes align with the organization's policies, compliance requirements, and business objectives.

I would argue back out procedures are equally important with the best will in the world in today's complex systems it is impossible to predict all the effects of changes so being able to back-out a change quickly and smoothly is a vital safety net.