As per the ISM5 guide, Operation management ensures that the services and services levels are delivered as committed. Also, note that operations management only triggers alerts when service perf deviates from the SLA
Modern storage infrastructure management has a service-based focus. It is linked
to the service requirements and service level agreement (SLA)
-Key Storage Management Functions
.- Operations Management
Ensures that the services and service levels are delivered as committed.
Operations management involves several management processes.
Mobile Device Management (MDM) enables IT admins to securely monitor and manage the mobile devices that access sensitive business data. It includes storing essential information about mobile devices, deciding which apps can be present on the devices, locating devices, and securing devices if lost or stolen
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