Exam E20-920 topic 1 question 70 discussion

C Page 320 Similarly, with a siloed domain-centric structure, there could be compromises made in architectural decisions since no one domain has complete authority over all components of the service. This could lead to sub-standard services being brought into the market. Finally, a siloed domain-centric structure also causes delays in problem resolution since no one group has end to end visibility into a problem. This causes delay in problem resolution leading to drop in customer satisfaction. All of these factors contribute to service quality degradation. So, it is important that the organization is setup, from ground up, to deliver and support services.