A Generative AI Engineer is developing a patient-facing healthcare-focused chatbot. If the patient’s question is not a medical emergency, the chatbot should solicit more information from the patient to pass to the doctor’s office and suggest a few relevant pre-approved medical articles for reading. If the patient’s question is urgent, direct the patient to calling their local emergency services.
Given the following user input:
“I have been experiencing severe headaches and dizziness for the past two days.”
Which response is most appropriate for the chatbot to generate?
trendy01
4 weeks, 1 day ago