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Exam PK0-004 topic 1 question 36 discussion

Actual exam question from CompTIA's PK0-004
Question #: 36
Topic #: 1
[All PK0-004 Questions]

Two team members are arguing over two different approaches to complete a task. The project manager listens to both sides, determines neither approach will work, and directs the team members to use a third option.
This type of conflict resolution is known as:

  • A. forcing.
  • B. avoiding.
  • C. smoothing.
  • D. compromising.
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Suggested Answer: A 🗳️
Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 200
by CyberRooster at Feb. 16, 2023, 3:47 p.m.

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CyberRooster
2 years, 2 months ago
The type of conflict resolution described in the scenario is "forcing."
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