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Exam SY0-601 topic 1 question 403 discussion

Actual exam question from CompTIA's SY0-601
Question #: 403
Topic #: 1
[All SY0-601 Questions]

An organization would like to remediate the risk associated with its cloud service provider not meeting its advertised 99.999% availability metrics. Which of the following should the organization consult for the exact requirements for the cloud provider?

  • A. SLA
  • B. BPA
  • C. NDA
  • D. MOU
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Suggested Answer: A 🗳️
by NeoSam999 at Feb. 8, 2023, 8:12 p.m.

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NeoSam999
Highly Voted 2 years, 2 months ago
Selected Answer: A
A service-level agreement (SLA) defines the level of service expected by a customer from a supplier, laying out the metrics by which that service is measured, and the remedies or penalties, if any, should the agreed-on service levels not be achieved.
upvoted 10 times
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ApplebeesWaiter1122
Highly Voted 1 year, 10 months ago
Selected Answer: A
A Service Level Agreement is a contractual agreement between a service provider and a customer that outlines the specific services to be provided and the expected performance levels. It includes details such as availability metrics, response times, and remedies in case of service disruptions or failures. By referring to the SLA, the organization can determine the exact requirements and expectations for the cloud service provider's availability.
upvoted 5 times
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sdc939
Most Recent 2 years, 2 months ago
Selected Answer: A
A. SLA
upvoted 2 times
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Jibz18
2 years, 2 months ago
Selected Answer: A
A service-level agreement SLA
upvoted 2 times
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