Exam 220-1102 topic 1 question 117 discussion

D is the answer

I think it's D over C because Windows can cache credentials locally. Logging into his laptop doesn't mean he's connected to the domain. He's not able to connect to the corporate network at all, biggest hint that its airplane mode. He's not able to connect to ANY website or network resource. If the question mentioned the captive portal showing up again and again maybe that would have something to do with it. Since he just returned from travel he likely forgot to turn it off after the airplane.

i dont get why so many say its D. look at the error massage " Hmm, we can't reach this page". so its clearly a matter of DNS. If the wouldn't be a internet connection then the Browser would say that there ar no connection with the internet. it is clearly C

A captive portal typically requires the user to log in through a browser to access the internet. Once the user returns to the corporate office, they may still be stuck in a situation where their device is trying to use the captive portal for network access. This could explain why internal network resources (such as network shares) are unavailable, and external websites return the message "Hmm, we can't reach this page," as the device may not be properly connected to the corporate network anymore.

It should be C because user is able to connect to domain but cannt connect to network. if user able to connect to domain then D is not possible.

Clicking on a malicious email would likely result in different symptoms, such as compromised data or unusual behavior, rather than a complete inability to connect to any network resources. Connecting to a captive portal usually only affects the user's network when they are connected to that specific Wi-Fi network, and it wouldn't be an issue after returning to the corporate office. Enabling airplane mode would likely prevent any network login entirely, but the user wouldn't be able to log in at all, and this mode is typically easy to notice and fix so A I think

D is simple and clearly fits the situation. C can be true by assuming a lot of things. if the user connected to a captive portal which usually require DHCP settings, coming back assuming again that office requires static ip or some other conflict. in that case C can be correct. simple answer is D, i would choose both if i was asked to choose 2

I'll be honest, I've encountered this issue many times on the job. Usually caused by the computer being disconnected from the corp network so long that it's no longer able to join the domain. The laptop is disabled in Active Directory, or has been removed entirely. This means it won't be able to connect to the corporate network, but the last logged in user should still be able to login to Windows because their credentials are cached on the HDD. I don't really see any of the answers as "correct" but it should be between A and D.

wait... how are they logging on to Windows if they're in airplane mode??? Its C

I really hate these questions. We have to assume a few things that are not clear. First it says the user returned from vacation, but does not say they took their laptop with them. Only based on answers in C and D can we assume the user had their laptop with them to which I say, was it really a vacation? Captive portal is possible but so is Airplane mode. User could have been using the laptop and connected to the wifi provided on the plane and went through a captive portal. But the last thing the user may have done was placed the laptop in airplane mode before they landed. Then again, you do have to stow away laptops during landing so I am not sure that Airplane mode may have been necessary. Regardless, I will still go with airplane mode.

correct answer is C

Captive Portal: When the user connected to a captive portal while traveling, it’s possible that their network configuration settings were altered or that the portal’s captive portal login page is interfering with their internet connectivity. Captive portals often require users to log in or accept terms and conditions before granting access to the internet. If the user didn’t complete this process or if the captive portal settings were misconfigured, it could explain why they can log into Windows but can’t access websites or network shares.

option D, "The user enabled airplane mode," is the closest to the correct answer. If the user enabled airplane mode on their device, it would disable all wireless connectivity, which would explain why they cannot connect to any network or website.

This has nothing to do with captive portals. The right answer should be D. I even experienced this yesterday.

in the scenario, it is stated that the user's device allows them to log in to Windows, which suggests that the device is not in airplane mode or in a state where all wireless connectivity is disabled. Additionally, the symptoms described - the inability to access internal and external websites - are more consistent with a captive portal issue.

while C is a possibility. D is much more likely.

C. The user connected to a captive portal while traveling is the most likely cause of this issue. A captive portal is a webpage that is presented to the user before they can access the internet. It is often used by hotels, airports, and other public Wi-Fi networks to authenticate users and accept terms and conditions. Connecting to a captive portal can cause the user's network settings to change, making it difficult to connect to the corporate network when they return. This would explain why the user is able to log in to Windows but is unable to access any internal or external websites.