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Exam 220-1101 topic 1 question 101 discussion

Actual exam question from CompTIA's 220-1101
Question #: 101
Topic #: 1
[All 220-1101 Questions]

A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called `Generic Printer.` Which of the following BEST describes what the technician should do to fix this issue?

  • A. Connect the printer with a USB cable rather than over the network.
  • B. Install the appropriate printer drivers for the OS.
  • C. Install the correct toner in the printer.
  • D. Set the printer trays to allow duplex printing.
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Suggested Answer: B 🗳️
by minx98 at Dec. 28, 2022, 1:58 p.m.

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JonHin
2 months, 1 week ago
B is the best The technician should install the appropriate printer drivers for the OS to enable the computer to communicate with the printer. The generic printer name suggests that the drivers are missing or not installed correctly.
upvoted 1 times
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EL2024
5 months, 1 week ago
Selected Answer: B
I agree with B
upvoted 2 times
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FrostyBoi
12 months ago
Selected Answer: A
Wouldn't hooking up the printer with a USB cable cause the correct drivers to be automatically installed? I'd go for this option since it seems like the printer is for that work station only, and not for a network of computers.
upvoted 2 times
darmanib2005
11 months, 1 week ago
Yes but not all the time thats the case. Sometimes you'll have to go to the manufacture website to download the appropriate dirvers
upvoted 2 times
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Navigator
1 year, 6 months ago
I think B is the only option that makes any sense here.
upvoted 2 times
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LightTrooper316
1 year, 9 months ago
Selected Answer: B
The answer is B. The computer recognizes the printer ("Generic Printer") so connecting to it directly will result in the same response. The printer drivers need to be installed.
upvoted 4 times
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minx98
1 year, 10 months ago
Is it A or B?
upvoted 1 times
Yasin571
1 year, 1 month ago
its a tricky question but its B
upvoted 2 times
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C (25%)
B (20%)
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