Exam 220-1102 topic 1 question 33 discussion

Its absoluly A and F. You shouldnt block the ads, you should remove them. Its almost certainly a proxy redirect so resteeing browser and running antivirus best solution.

I don't see how A would be an option because of, "The user thought the company-provided antivirus software would prevent this issue." So what would running the anti-virus software do? Plus it states that it is a Pop-up as soon as they open the browser.

Deploying ad-blocking software will not "resolve the issue" it just masks potential adware so the problem will indeed persist.

I think the answer is AF. Adblock does not fix the root issue.

ONLY receives when opening the web browser plus the antivirus software you are suggesting to use is already stated to NOT be preventing the issue and would probably accomplish nothing. It is C and F, reinstall the browser to clear any issues with it and install an adblocker to get rid of unwanted popups.

Question is asked what is most likely to RESOLVE the issue. F remains a top recommendation because it directly targets the root cause (browser hijacking or unwanted extensions that are causing the pop-ups.). C might be more immediately effective than scanning with the current antivirus software, given the scenario. This would prevent the pop-ups from appearing in the first place, especially if they're caused by malicious ads or scripts. These steps directly address the issue and are likely to prevent further occurrences. Scanning with antivirus software is still valuable but might be secondary in resolving the immediate problem of pop-ups.

its A and F , the reason why the antivirus didnt work is because is a false alarm luring the person into paying the ad so as long as the antivirus is aware the computer is not effected is a simple AD pop up

AC screen for virus then block AD

Companies have strict protocols, therefore A-F would be a no brainer

A pop-up blocker would prevent pop-ups from appearing, but it won't remove the adware or malware causing this. I think the most appropriate action here is to A and F, since C won't remove the adware (it'll just prevent the pop-ups from showing).

While resetting the web browser can sometimes resolve issues related to browser settings or extensions, it may not address the underlying cause of the pop-up messages, which is likely malware or adware. Therefore, scanning the computer with the antivirus software and deploying an ad-blocking extension to the browser are the most appropriate steps to take in resolving the issue.

I was originally CF but im changing my answer to AF because i feel like its common sense to always run the anti virus software in a situation like this.

i dont usually vote but i gotta for this one, you gotta run that antivirus, i wasnt sure whether c or f would be better for the second answer but i think resetting the browser after running the antivirus might do a bit better than using an ad blocker.

I just want to honestly understand why resetting the browser is even on your mind????

If the browser is infected, always check with a malware scan because a separate program (often marked on antivirus programs as a PUP) may be injecting the browser with the adware. An ad-blocking program only targets the current site meaning it won't help against a PUP or a messed up browser config.

I believe the next steps would be A and F, but C would come after those are completed.

A and F. You scan as a best practice but the issue is notifications being pushed from web browsers.