Exam 220-1102 topic 1 question 87 discussion

If you don't have enough storage wouldn't you get and error?

Verifying all third-party applications are disabled (Option A) and determining if the device has adequate storage available (Option B) may be necessary steps in some troubleshooting scenarios, but they are less likely to be the issue if there are no error messages on the device. Confirming a strong internet connection is available using Wi-Fi or cellular data (Option D) may also be necessary for downloading the update, but since there are no error messages, it is less likely to be the issue. So C.

This is a contentious one, I picked B. Reason is, this is an Android, so your iPhone experience doesn't help here. Heres our criteria: - Was tethered, charging - Did not throw any errors Why A may be wrong: will usually throw some kind of error for this scenario. Why C may be wrong: Usually, your phone will complain if you don't have enough battery. Seen as it was tethered, it was charging so also not really an option. Why D may be wrong: The update wouldn't even start and usually bad network connections will throw an error. Updates usually require a lot of storage (20-30GB) and don't typically show as errors on Android phones. Therefore B is the most likely right answer. Claude.ai, ChatGPT o1, and gemini all answered the same way, B. When they're unanimous like this it's usually the right answer.

I am stuck between B and D here. The question stated that there are no error messages on the device however if the issue were a storage issue then ther would be an error message on the device indication that the device is low on storage. on the other hand, when there is not a dedicated network connection, updates are most likely to fail as a result of this and internet connection is required for updates.

B is the answer

It mentions that there is no error message and I am pretty certain lack of storage would cause an error. Faulty network connections could cause updates to fail to download without throwing an error message, so I'm going with D.

D. Confirm a strong internet connection is available using Wi-Fi or cellular data. The other options are not the most appropriate next steps in this scenario: B. Determining if the device has adequate storage available is also not the most crucial next step, as the update process typically checks for and requires sufficient storage before attempting the installation. C. If the device was tethered, it would likely have been charging during the process. Given this, the battery charge is probably not the issue.

not having enough storage can cause an error

No Error message might indicate some disruption i.e power saving modes or even shutdown during the update process. C sounds more plausible. My first choice would be Low storage issue which is very common but that would almost always trigger an error. can't be an internet issue because it's a tethered connection which means software is being loaded to the phone via a usb connection to the pc (most probably through offline copy). I'll go with C

OS updates often require a significant amount of storage space to download and install. If there is not enough storage available on the device, the update cannot be completed. Checking for adequate storage is a straightforward and crucial step in troubleshooting the issue. Mnemonic to Remember: "Space First for Safe Updates" This phrase helps you remember that ensuring sufficient storage space is a critical first step when troubleshooting failed OS updates.

No error message, than it could be network connection issue.

Eliminate C and D because the OS update is TETHERED. Device is plugged in and downloading through the wire, not wireless. Eliminate A because it is irrelevant to an OS update.

really annoying that they call a usb connection between phone and computer "tethered," makes it hard to find info to answer this question. trying to reword it without the word tethered also brings up a bunch of stuff unrelated to this question. my instinct is to say B, but i have no idea if an error message would show up or not when updating by connecting to a computer, i know it would if you were doing a regular OS update over cellular connection. the battery shouldnt be to much of a problem cause the computer would power the phone over the USB connection, unless it was at like 1 percent and was about to die i guess. the computer it is connected to would need wifi or ethernet but the phones cellular data wouldnt matter am i right? weird question.

I believe it is D. Reasoning is deduced from other answers being false from my own experience. A. Doesn't make sense. B. It wouldn't let you download the application without enough available space. C. It's tethered aka power source/plugged in. D. While its possible to have ethernet and power tethered to an Android device, its highly unlikely, so a failed update that was initiated is likely due to bad connectivity.

Leaning strongly on "B" as the proper answer. If you read the question carefully, the update was attempted on a TETHERED connection, meaning plugged into a PC or something similar. The question gives us no indication of the technician changing/attempting a wireless update instead. Only logical answer left is checking to see if the device storage is full. Does it make 100% sense? Not entirely, I can't recall a device I used that didn't provide some sort of error code/alert but here we are.

bullshit worded questions like this are what piss me off the most about comptia

the content has already been downloaded which means no extra storage is needed to complete the update. The device needs to have sufficient battery life to update the content. So it's C