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Exam 220-1102 All Questions

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Exam 220-1102 topic 1 question 9 discussion

Actual exam question from CompTIA's 220-1102
Question #: 9
Topic #: 1
[All 220-1102 Questions]

After clicking on a link in an email, a Chief Financial Officer (CFO) received the following error:

The CFO then reported the incident to a technician. The link is purportedly to the organization's bank. Which of the following should the technician perform FIRST?

  • A. Update the browser's CRLs.
  • B. File a trouble ticket with the bank.
  • C. Contact the ISP to report the CFO's concern.
  • D. Instruct the CFO to exit the browser.
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️

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techteacher
Highly Voted 2 years ago
Selected Answer: D
The use of the word "purportedly" makes me think this is a fraudulent website. At the very least, we aren't sure and the question asks what should the tech do FIRST. I would choose D.
upvoted 9 times
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Sebatian20
Highly Voted 1 year, 4 months ago
D - Better to exit the website first and then investigate.
upvoted 7 times
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ronniehaang
Most Recent 1 month ago
Selected Answer: D
The first step the technician should take is to instruct the CFO to exit the browser immediately. Option D is the correct answer. The error message suggests that the link the CFO clicked on may have led to a malicious website or a phishing attempt. In such cases, it is important to immediately close the browser to prevent any potential harm to the computer or the organization's network. After the browser is closed, the technician can proceed with further investigation and steps to address the issue, such as updating the browser's Certificate Revocation Lists (CRLs) (Option A) to ensure that the browser can detect and block certificates that have been revoked by the certificate authority. However, this step should only be taken after the immediate threat has been mitigated.
upvoted 6 times
ronniehaang
1 year, 8 months ago
Filing a trouble ticket with the bank (Option B) or contacting the ISP to report the CFO's concern (Option C) may be useful in determining whether the link was legitimate or fraudulent, but these steps can also be taken after the immediate threat has been addressed. In conclusion, the first and most important step the technician should take is to instruct the CFO to exit the browser immediately to prevent any potential harm.
upvoted 3 times
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jayblack1
1 month ago
Selected Answer: D
The correct answer is D because the question asks what would be the first thing you should do. The link is from an e-mail. which could potentially be a phising attack. And imagine this, you are the CFO which means you've been opening your organisations website many times in your browser without any problems. Then one day you get a link in your e-mail which seems to link to your org's bank but this time your browser flags it. Isin't that suspicious? The first thing to do would be to leave the site.
upvoted 2 times
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PatrickH
10 months, 3 weeks ago
Its D. Looks like an almost textbook example of Whaling
upvoted 1 times
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Chavozamiri
11 months, 1 week ago
Selected Answer: D
After clicking on a link in an email ? Answer is probably D... if someone get this question on the exam can you please update here my comment pls
upvoted 1 times
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Chavozamiri
11 months, 1 week ago
After clicking on a link in an email ? Answer is probably D... if someone get this question on the exam can you please update here my comment pls
upvoted 2 times
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BeautyBrainz
1 year ago
If there is a lock & a https:// address then it is a legitimate site & the certificates just need to be installed or updated.
upvoted 1 times
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mgua83
1 year ago
I selected "D" for the reason it being a email with a link not a website that a Certificate was expired
upvoted 1 times
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Footieprogrammer
1 year, 2 months ago
Selected Answer: D
D, no doubt.
upvoted 2 times
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ZioPier
1 year, 5 months ago
Is specified that the link is genuine. Happens often certificates get relocated due to many different issues. Updating the CRL will make the link certified again or make it fail in case is not genuine
upvoted 3 times
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Babi_12
1 year, 6 months ago
Instructing CFO to exit the browser is the best option
upvoted 3 times
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alexandrasexy
1 year, 10 months ago
Selected Answer: D
Correct is D. Instruct the CFO to exit the browser.
upvoted 3 times
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DonovanG
2 years ago
Selected Answer: D
CFO, bank, purportedly, problem with website's security certificate. These info are enough
upvoted 4 times
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Antwon
2 years ago
Selected Answer: A
CRL stands for Certificate Revocation List, and in this scenario probably needs to be updated so it can trust the website. (Certificates expire)
upvoted 4 times
twobuckchuck
1 year, 12 months ago
Yea because you should do that FIRST totally
upvoted 2 times
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RSMCT2011
1 year, 11 months ago
the error message says the certificate is not issued by trusted CA, and the certificate was presented for other web server, so nothing to do with revoked certificated
upvoted 1 times
takomaki
1 year, 8 months ago
RSMC is right. A revoked certificate would give a different error on internet explorer.
upvoted 1 times
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Thejphall
2 years ago
Unless you access to the link address the CFO used wouldn't it be assumed based off the evidence presented that this was probably a phishing attempt and the site is fraudulent? The wording of the question made it seem that way at least. I would've probably gone with D.
upvoted 5 times
Thejphall
2 years ago
have* access
upvoted 1 times
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A (35%)
C (25%)
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