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Exam SY0-601 topic 1 question 216 discussion

Actual exam question from CompTIA's SY0-601
Question #: 216
Topic #: 1
[All SY0-601 Questions]

A company recently decided to allow its employees to use their personally owned devices for tasks like checking email and messaging via mobile applications. The company would like to use MDM, but employees are concerned about the loss of personal data. Which of the following should the IT department implement to BEST protect the company against company data loss while still addressing the employees’ concerns?

  • A. Enable the remote-wiping option in the MDM software in case the phone is stolen.
  • B. Configure the MDM software to enforce the use of PINs to access the phone.
  • C. Configure MDM for FDE without enabling the lock screen.
  • D. Perform a factory reset on the phone before installing the company's applications.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

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Kashim
Highly Voted 2 years, 2 months ago
Selected Answer: B
B. Configure the MDM software to enforce the use of PINs to access the phone. - it is the only answer that honestly have sense to me. FDE (full disc encription) does not address those problems
upvoted 24 times
Alcpt
3 months, 2 weeks ago
B is the only option / PIN. If a bad actor steals a phone and immediately places the phone into aeroplane mode, then remote wipe won't work.
upvoted 1 times
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Demichollo
1 year, 11 months ago
I believe option B makes more sense
upvoted 2 times
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rasadebayor
1 year, 2 months ago
They said personal device, not specifically phone. That makes option A the answer.
upvoted 1 times
TheFivePips
1 year, 1 month ago
Both the question and the answers specify the terms 'mobile' and 'phone'. Also, remotely wiping someone's personal phone seems pretty contrary to the goal of preventing personal data loss.
upvoted 7 times
Ravnit
9 months, 1 week ago
Wiping the company data not the employee personal data A should be the answer
upvoted 2 times
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ronniehaang
Highly Voted 1 year, 10 months ago
Selected Answer: A
A. Enable the remote-wiping option in the MDM software in case the phone is stolen. This option would allow the company to remotely wipe only the company data from the employee's device in case it's lost or stolen, while preserving the employee's personal data. This addresses both the company's concern of protecting its data and the employee's concern of preserving their personal data. The use of remote-wiping in conjunction with encryption, such as full disk encryption (FDE), can provide an added layer of protection for sensitive company data stored on the device.
upvoted 17 times
Jacob_Kramer1995
1 year, 3 months ago
I was hesitant between A/B. They both can work, however, let's say your phone was stolen, you then have to think about how long was it stolen for, by the time you may realize it, the attacked may have already gotten PII/sensitive data. Gonna go with B
upvoted 2 times
Step_IT
1 year, 2 months ago
I will go with B as well. The attacker can brute force the PIN which cannot really protect company data.
upvoted 1 times
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HCM1985
1 year, 3 months ago
If we're talking about an "enterprise wipe" then it could make sense (to remove only the company data/apps). But if we're talking a "device wipe" (erase all data from the device) then it definitely won't make the users happy.
upvoted 4 times
HCM1985
1 year, 3 months ago
But looking at the question again, enterprise wiping the device the users would still loose their personal data if the phone is stolen. Device wiping would delete all their data so technically they still lost it. I don't know but personally B makes more sense now.
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ProdamGarazh
1 year, 1 month ago
The question asks how to protect against data loss, which remote wiping doesn't do. It protects the data from being stolen, but not loss.
upvoted 2 times
klinkklonk
11 months ago
Data loss as in the data being stolen, not as in the data being wiped / disappearing.
upvoted 1 times
klinkklonk
11 months ago
Ignore this. The answer is B.
upvoted 2 times
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KelvinYau
Most Recent 2 months, 1 week ago
Selected Answer: C
MDM software is a type of remote asset-management software that runs from a central server. It is used by businesses to optimize the functionality and security of their mobile devices, including smartphones and tablets. It can monitor and regulate both corporate-owned and personally owned devices to the organization's policies.
upvoted 1 times
KelvinYau
2 months, 1 week ago
FDE stands for full disk encryption, which is a method of encrypting all data on a device's storage. FDE can protect data from unauthorized access in case the device is lost or stolen. If a company decides to allow its employees to use their personally owned devices for work tasks, it should configure MDM software to enforce FDE on those devices. This way, the company can protect its data from being exposed if the device falls into the wrong hands
upvoted 1 times
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KelvinYau
2 months, 1 week ago
However, employees may be concerned about the loss of personal data if the company also enables the remote-wiping option in the MDM software. Remote wiping is a feature that allows the company to erase all data on a device remotely in case of theft or loss. Remote wiping can also affect personal data on the device, which may not be acceptable to employees.
upvoted 1 times
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KelvinYau
2 months, 1 week ago
Therefore, a possible compromise is to configure MDM for FDE without enabling the lock screen. This means that the device will be encrypted, but it will not require a password or PIN to unlock it. This way, employees can access their personal data easily, while the company can still protect its data with encryption
upvoted 1 times
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KelvinYau
2 months, 1 week ago
The other options are not correct because: A: Enable the remote-wiping option in the MDM software in case the phone is stolen. This option may address the company's concern about data loss, but it may not address the employees' concern about personal data loss. Remote wiping can erase both work and personal data on the device, which may not be desirable for employees.
upvoted 1 times
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shady23
7 months, 2 weeks ago
Selected Answer: B
B. Configure the MDM software to enforce the use of PINs to access the phone
upvoted 1 times
shady23
7 months, 2 weeks ago
According to CompTIA Security+ SY0-601 Exam Objectives 2.4 Given a scenario, implement secure systems design: “MDM software is a type of remote asset-management software that runs from a central server1. It is used by businesses to optimize the functionality and security of their mobile devices, including smartphones and tablets2.” “FDE stands for full disk encryption, which is a method of encrypting all data on a device’s storage3.”
upvoted 1 times
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c56e966
7 months, 2 weeks ago
A. Enable the remote-wiping option in the MDM software in case the phone is stolen. Enabling the remote-wiping option allows the IT department to remotely erase company data from the device if it is lost, stolen, or if an employee leaves the company. This ensures that sensitive company information remains secure even if the device falls into unauthorized hands. Importantly, remote wiping typically targets only company data, leaving personal data untouched, which helps alleviate employees' concerns about personal data loss.
upvoted 1 times
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AspiringNerd
7 months, 4 weeks ago
Selected Answer: B
To best protect the company against data loss while addressing employees' concerns about personal data, the IT department should implement: A. Enable the remote-wiping option in the MDM software in case the phone is stolen. Enabling remote wiping allows the company to remotely erase corporate data from a device if it's lost or stolen, while leaving personal data untouched. This provides a balance between protecting company data and respecting employees' privacy by only targeting corporate data for deletion.
upvoted 1 times
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kewokil120
10 months, 1 week ago
Selected Answer: B
B is a must A for BYOD Devices delete data within Work apps. IMO B would be more important then A can be done over time.
upvoted 1 times
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_deleteme_
10 months, 2 weeks ago
B - The purpose of MDM is to be able to remote wipe if needed so the company can protect its data, this question says which will address not wiping personal data and protecting data, it does not need to be enabled. You enable a pin, which is usually 6 digits and it is needed for the work profile.
upvoted 1 times
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klinkklonk
11 months ago
Selected Answer: B
The least worst answer out of these. Not having a lock screen won't be good for the employees personal data and wiping the device would mean they would lose it all.
upvoted 3 times
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klinkklonk
11 months ago
Selected Answer: B
Enforcing the use of PINs enhances the overall security of the device, protecting both company and personal data. It adds an extra layer of authentication without directly affecting personal content.
upvoted 1 times
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alittlesmarternow
11 months, 3 weeks ago
The best option to address both company data security and employee privacy concerns regarding BYOD and MDM is C. Configure MDM for FDE without enabling the lock screen. Here's why: Benefits of FDE (Full Disk Encryption): Protects company data: All data stored on the device, including company emails, messages, and app data, is encrypted at rest and cannot be accessed without the decryption key. This mitigates the risk of company data leaking if the device is lost or stolen. Preserves personal data privacy: Personal files and applications remain unencrypted and accessible to the user without the need for company access or involvement. This addresses employee concerns about privacy intrusion.
upvoted 2 times
Noumenon72
11 months, 2 weeks ago
Thanks for bringing in the correct answer after 61 votes for A and B. FDE is better protection than a data wipe because it works from the second they steal it, and it doesn't delete the users' personal data. PINs usually don't protect against someone just attaching a different operating system and reading the data off the disk using that. (I was confused at first about how FDE allows "personal files and applications remain unencrypted", but I assume that means "without needing a company 2FA while you're using the phone".)
upvoted 1 times
Noumenon72
11 months, 2 weeks ago
On second thought... the "no lock screen" part of that answer is a pretty big weakness. ChatGPT writes, "Not enabling the lock screen could be a significant security risk. Without a lock screen, anyone who gains physical access to the device could potentially access both personal and company data. FDE protects data at rest but doesn't guard against unauthorized access when the device is powered on and unlocked."
upvoted 2 times
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mattjclark98
1 year ago
Selected Answer: B
Configure the MDM software to enforce the use of PINs to access the phone. - it is the only answer that honestly have sense to me.
upvoted 1 times
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G_logic44
1 year ago
If the answer is A, why would a company configure MDM to remote wipe employees personal data ? The question emphasizes the employees concerns on the loss of their personal data. These options are just not it but I'd go with B here.
upvoted 1 times
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TheFivePips
1 year, 1 month ago
Selected Answer: B
Truthfully, the answer should probably be containerization to separate the data, but since it's not. B seems the most appropriate because it provides protection without the users worrying their devices will be wiped.
upvoted 3 times
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Narobi
1 year, 2 months ago
Selected Answer: A
I read the statement "employees are concerned about the loss of personal data" as they are concerned about loss of data if their phone is lost or stolen much the same as a company would be in the same circumstances with their data. Remote device wiping would protect the company's data loss and also protect the employees personal data loss with this perspective. If you want to look at it in the more popular viewpoint that they are afraid of losing their data with a device wipe, A could also be applicable if its an enterprise wipe. This would BEST protect in either of these scenarios than the other options. But it would fail if the answer referred to device wipe and the personal data loss concerns was in regards to having their data wiped by the company. Shit comptia wording as usual, but I will take the chance.
upvoted 2 times
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Abbey2
1 year, 3 months ago
ANSWER IS A. While enforcing the use of PINs is a good security practice, it may not directly address data loss concerns as effectively as remote wipe. Enforcing PINs can prevent unauthorized access to the device, but it won't protect company data from being lost or exposed if the device is lost or stolen.
upvoted 3 times
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geogal
1 year, 3 months ago
Selected Answer: A
A makes more sense. Company can remotely wipe phone with company data. Still the user will not be affected by this. Answers what the question is asking
upvoted 1 times
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