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Exam 220-1102 All Questions

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Exam 220-1102 topic 1 question 104 discussion

Actual exam question from CompTIA's 220-1102
Question #: 104
Topic #: 1
[All 220-1102 Questions]

A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the same message. A technician checks the account and sees a comment that the user requires a specifically allocated address before connecting to the software. Which of the following should the technician do to MOST likely resolve the issue?

  • A. Bridge the LAN connection between the laptop and the desktop.
  • B. Set the laptop configuration to DHCP to prevent conflicts.
  • C. Remove the static IP configuration from the desktop.
  • D. Replace the network card in the laptop, as it may be defective.
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️

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Jimmy_Jam
Highly Voted 2 years, 3 months ago
Selected Answer: B
If you set a pc to DHCP it would remove the static address in the process. Two birds one stone.
upvoted 12 times
ydnatree
1 year, 8 months ago
This would only set the DHCP for the laptop, but won't resolve the issue if the specialized software requires a specific IP address.
upvoted 8 times
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Fannan
Highly Voted 1 year, 8 months ago
Selected Answer: C
The question says the software "requires a specifically allocated (IP) address" to connect to the software and it seems like the old desktop has been assigned that specific static IP address. Since the desktop is old and probably being replaced by the new laptop, it should be configured to use DHCP instead so that the new laptop can be assigned that specific IP address as it will be used more often by the user.
upvoted 8 times
apaiva25
11 months, 4 weeks ago
set the laptop to dhcp is not an option
upvoted 2 times
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Vukky
1 year, 3 months ago
*The question says the *user* (instead of software as u wrote it)
upvoted 1 times
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ChicaBaby
Most Recent 3 months ago
Selected Answer: C
The issue here seems to be related to the specifically allocated address required for the software. The most likely solution would be to remove the static IP configuration from the desktop. This will free up the specifically allocated address, allowing the new laptop to use it without conflict.
upvoted 1 times
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asdfasdfdfdasdfasdf
6 months, 2 weeks ago
Selected Answer: C
Based on the fact both computers are receiving the same error for the IP address even though it is not stated I believe the laptop would have already been configured with the static IP. So removing the static IP from the desktop would allow the connection through the laptop.
upvoted 1 times
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dickchappy
7 months, 1 week ago
Selected Answer: B
So you're going to remove the IP on the desktop and now the desktop has zero connectivity to anything? Nowhere does it imply we are ditching the desktop entirely and tossing it in the trash. Setting up the laptop to use DHCP would prevent address conflicts and let you continue using the desktop as normal and access the software from it. You can have another specific address allowed to connect and assign it through a DHCP reservation, letting both devices access the software instead of completely ruining the connectivity of the desktop.
upvoted 1 times
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b27480c
10 months, 2 weeks ago
Selected Answer: C
Removing the static IP will remove the duplicate and in theory, fix the issue at hand.
upvoted 1 times
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danishkayani11
10 months, 2 weeks ago
Selected Answer: C
to use software on Laptop you need static ip on laptop because software requires specific address. to avoid conflict of ip you have to remove static ip address from the old desktop pc
upvoted 2 times
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PatrickH
1 year, 4 months ago
Its C because: They need to remove the Static IP address form the Desktop AND configure the Laptop with that static IP address. Definatly NOT B Give the Laptop a DHCP address. So its C but it needs a bit more clarity in fairness.
upvoted 4 times
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[Removed]
1 year, 6 months ago
Selected Answer: C
C ist correct. B is not a solution, because even when you use DHCP reservation for setting up a the specific static IP address for the laptop, the desktop will still have the same static IP address and the conflict of IP addresses will persist.
upvoted 1 times
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TacosInMyBelly
1 year, 6 months ago
Selected Answer: C
The key is in the wording...remove the static IP from the DESKTOP (old) so that the LAPTOP (new) can use the IP address without conflict.
upvoted 1 times
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AsadArif
1 year, 7 months ago
Selected Answer: B The question never mentions that either the laptop or the desktop have static IP. It just says that both of them get the same error message. So, the only way would be to set it on DHCP to avoid conflicts and get the device's specific IP address.
upvoted 1 times
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ScorpionNet
1 year, 8 months ago
Selected Answer: C
C is the best option. If you set it to DHCP, it's completely fine, but you would have to update the exclusions. C is considered a better option so the way that It would prevent any conflicts. To ensure it's not causing any conflicts, make sure you update the exclusions on the DHCP server.
upvoted 2 times
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alexkeung
1 year, 8 months ago
Selected Answer: C
As setting the laptop to dhcp alone will not provide a specific address for the machine (need a reservation as well), B is incorrect. C is a better answer, the old desktop is changed to DHCP, the IP conflict is resolved and it also gives the new laptop a specific address.
upvoted 2 times
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ComPCertOn
1 year, 8 months ago
Selected Answer: C
Answer:C Explanation: The new laptop was set up with the static IP it needs to connect to the software. The old desktop is still configured with that IP, hence the conflict.
upvoted 4 times
NickDrops
1 year, 7 months ago
This is def it. Thanks!
upvoted 1 times
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ZainKambo
1 year, 8 months ago
Selected Answer: C
Remove the static IP configuration from the desktop, As app need a specific address, New laptop can get that address. but before we have to change that address in old desktop, which may be will not in use anymore.
upvoted 2 times
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sean01
1 year, 9 months ago
Selected Answer: C
'the user requires a specifically allocated address' makes me choose C over B.
upvoted 2 times
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solaWONDER
1 year, 9 months ago
To resolve the issue of receiving a message stating that the address is already in use when attempting to log in to specialized software, the technician should most likely perform the following steps: C. Remove the static IP configuration from the desktop.
upvoted 1 times
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