Exam 220-1102 topic 1 question 5 discussion

The change management phases are as follows: Request forms, Purpose of change, Scope of the change, Date and Time of the change, Affective systems/ impact, risk analysis, change board approval, finally end user acceptance. With this the answer is end user acceptance.

Final answer is A. Order of change management phases: 1. Request forms 2. Purpose of change 3. Scope of the change 4. Date and Time of the change 5. Affective systems/ impact 6. Risk analysis 7. Change board approval 8. Finally end user acceptance.

A, because the other steps should've already been performed. All that's left is End User Acceptance Mnemonic: R (Raccoons) = Request forms P (Propose) = Purpose of change S (Stashing) = Scope of the change D (Delicacies) = Date and Time of the change A (Among) = Affected systems / impact R (Rickety) = Risk analysis C (Cardboard) = Change board approval E (Edifices) = End user acceptance

1. Request forms 2. Purpose of change 3. Scope of the change 4. Date and Time of the change 5. Affective systems/ impact 6. Risk analysis 7. Change board approval 8. End user acceptance.

end user acceptance is done after or during the change implementation

Change Advisory Board only "approved change Request" , The did not approve the the Change in itself, Answer is B

As Per Comptia Objectives: • Change management - Request forms - Purpose of the change - Scope of the change - Date and time of the change - Affected systems/impact - Risk analysis M Risk level - Change board approvals - End-user acceptance Thats said no where does it explicitly state the actual order as in saying 1-8

Is NOT A because A is the last step in the management phase, the most likely be the correct after a request approval is risk analysis. REQUEST FORM IS FIRST STEP Right Answer B!

Mike Myers lists more steps, but "A. End user acceptance" is correct for these choices.

Nothing changes without the process – Complete the request forms – Determine the purpose of the change – Identify the scope of the change – Schedule a date and time of the change – Determine affected systems and the impact – Analyze the risk associated with the change – Get approval from the change control board – Get end-user acceptance after the change is complete

C. Communicate to stakeholders: Once the change request is approved by the CAB, the next logical step is to communicate the approved change to the relevant stakeholders. This involves informing affected parties, such as end users, managers, and other teams, about the upcoming change, its impact, and any necessary actions or preparations they need to take. Clear and effective communication is crucial to ensure everyone is aware of the change and can plan accordingly.

According to CompTIA CertMaster Learn for A+, the order for change request approval process is as follows: Change Board Approvals, Risk Analysis, Test and Implement the Change Plan, then End-user Acceptance.

The other options are not the most likely next steps for the following reasons: A. End user acceptance: End user acceptance typically occurs after the change has been implemented and tested to ensure that it meets the intended requirements and does not disrupt normal operations. B. Perform risk analysis: Risk analysis is generally conducted before the change request is submitted to the CAB for approval. It helps to identify potential issues, evaluate the impact of the change, and determine if it is a viable solution. D. Sandbox testing: Sandbox testing, which involves testing the change in an isolated environment, is usually performed before the CAB approval to ensure that the proposed change will not have any adverse effects on the production environment. It is part of the testing and validation process that precedes the CAB's decision.

The next step in the change process after a change advisory board approves a change request is to communicate to stakeholders. This is done to ensure that everyone who will be affected by the change is aware of it and can prepare accordingly. After communicating to stakeholders, the next step would be to perform risk analysis and sandbox testing before moving on to end user acceptance.

The most likely next step in the change process after a change advisory board (CAB) approves a change request is to implement the change. Therefore, none of the options A, B, or C is the most likely next step. Option D, "Sandbox testing," could be a possible next step before implementing the change in the production environment. This involves testing the change in a non-production environment, such as a sandbox or test environment, to identify and address any issues or conflicts that could affect the production environment.

Im really confused why it says the answer is B.

B is the answer, I check it in CompTIA A+ book it say - "This is a set of procedures that will reverse any changes made quickly and efficiently. It should be enacted only if the change fails. It should include the contact information of all parties involved and a communications plan to make sure the back out goes smoothly. The failure should be well documented. You can reduce the chance of a back out plan/rollback plan ever being necessary by performing risk analysis and testing