ExamTopics Logo
Mail Us[email protected]
Menu
Comptia Discussions
exam questions

Exam 220-1002 All Questions

View all questions & answers for the 220-1002 exam
Go to Exam

Exam 220-1002 topic 1 question 527 discussion

Actual exam question from CompTIA's 220-1002
Question #: 527
Topic #: 1
[All 220-1002 Questions]

A computer's power light is on, but the screen is completely black. The user is unable to wake the computer and then contacts a technician. The technician asks the user to inspect the display cable, but it is securely connected at each end.
Which of the following steps should the technician ask the user to take NEXT?

  • A. Roll back the Windows updates
  • B. Perform a startup recovery
  • C. Perform a hard restart
  • D. Boot from the last known-good configuration
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by Chiniwini at Sept. 14, 2022, 9:55 a.m.

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Submit Cancel
Chiniwini
Highly Voted 2 years, 7 months ago
Its D by professor messer if you have a black screen the first thing to do is boot from the last known configuration.
upvoted 5 times
...
ZioPier
Most Recent 1 year, 9 months ago
Selected Answer: C
A hard restart is the only option I wonder how would be possible to do any of the others without being able to see anything on the screen
upvoted 2 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago