Exam 220-1101 topic 1 question 86 discussion

From CompTIA: " If a component has 'blown,' it can leave scorch marks. You could also look for capacitor swelling . The capacitors are barrel-like components that regulate the flow of electricity to the system chips. If they are swollen or bulging or emitting any kind of residue, they could have been damaged or could have failed due to a manufacturing defect." B doesn't make sense as the temperatures are in normal range C doesn't make sense because the computer has used this CPU and worked before (see "old desktop system") D could make sense if a new update occurred, but since Windows Blue Screens of Death usually occur when a hardware issue is found, A fits the answer the best

Is this question designed for us not to receive a perfect score on the test?

BSoDs can be caused by poorly written device drivers or malfunctioning hardware, such as faulty memory, power supply issues, overheating of components, or hardware running beyond its specification limits. In the Windows 9x era, incompatible DLLs or bugs in the operating system kernel could also cause BSoDs.

A is the best answer BSoDs can be caused by poorly written device drivers or malfunctioning hardware, such as faulty memory, power supply issues, overheating of components, or hardware running beyond its specification limits. In the Windows 9x era, incompatible DLLs or bugs in the operating system kernel could also cause BSoDs.

Hi all. Coming from a non IT background and finding my way into the IT world, one thing I have learnt and taught in class is the elimination method and it is really helping me. Try as much as possible to know the key words in the question and eliminate the wrong ones. Thanks to all the gurus in the house as you guys are awesome with all your inputs here. Remain blessed.

B. Temperatures are good so no need to check the fans. C. PC was already working before D. Insufficient RAM makes your PC slow or it can crash the App but answer A. is more likely to power it off.

YES the right answer is B.

It does not say when system temps checked if computer was under a load. Most likely not time to/after BSOD, power off. Case fans + old comp so cpu radiator being cooled by one of the case fans via air duct = loads of dust + heat gen over time. What if fan is working (initial normal temps) but due to the wear it will not spin to max rpm hence not providing enough cooling. I'm going with B

Here are my thoughts, A. Visually inspecting the motherboard capacitors is free and easy. This is my answer. A capacitor could blow at any time and the user may not realize. B. The question states that temperatures are normal so there is no reason to worry about the case fans. C. The BIOS version shouldn't have an effect on the installed CPU unless it was recently replaced/upgraded. This is an old desktop which was presumably running fine with the current BIOS version and current CPU. There is no reason to assume this is the correct answer. D. This answer is false for the same reason as C. Its possible that the user installed software that was not compatible, but I would expect if this were the answer the question would state that the BSOD happens when executing newly installed software.

The temperature is fine so there is no issue with the cooling system ( fans ). Blue Screen Of Death can be caused by bad hardware (for example capacitors on the motherboard ); a bad driver or a bad application. So Anserw A might be the best.

It's really important to try to think in the "CompTIA way". If you have studied for this exam, you know that the only context in which swollen capacitors (that they are swollen is implied by "visual inspection") are brought up is when there is a foul smell. I have never seen anything that says that swollen capacitors result in BSOD or shutdowns. I do believe that insufficient RAM could lead to shutdowns and BSOD. What D. is saying is that this is an old computer so the amount of installed RAM may not be enough for more modern software requirements.

A. Visually inspect the motherboard capacitors. The technician should visually inspect the motherboard capacitors as this is a common issue for random Windows BSOD or unexpected power off. Capacitors are electrical components that store energy and regulate the voltage in a computer's power supply. Over time, capacitors can develop leaks, bulges, or other signs of damage, which can cause problems with the power supply and cause the computer to shut down unexpectedly. By checking the capacitors, the technician can determine if this is the root cause of the issue and take appropriate action, such as replacing the damaged capacitors.

Final answer is A

If you dont have enough RAM its not gonna Bluescreen. A is the best/most likely answer. The question clearly states that its not overheating. If Bios was an issue then it would never have worked.

It is "D" because if the capacitors have problems, it won't come up to bluescreen.

B is the answer

The correct answer is A. Visually inspect the motherboard capacitors.