Exam 220-1101 topic 1 question 35 discussion

It's not A since the phone charges, if the charging port was defective the phone could not charge. It's the battery.

Sounds like the battery to me

Battery is Bad. Gets Hot

D bateria defectuosa

D. Defective battery

I THINK ALSO IT'S THE BATTERY

battery issue

"does not retain a charge" and "very slow, especially while charging". That's shows the answer D

A defective battery is the most likely cause of the symptoms described for a user's mobile phone getting really hot to the touch, not retaining a charge, and being very slow, especially while charging. A defective battery may not hold a charge properly, leading to the phone running out of power quickly and the need for frequent charging. The defective battery may also cause the phone to overheat, especially while charging, as the battery attempts to charge but fails to hold a charge, resulting in the battery continuing to draw power and generating heat. A broken charging port or digitizer failure would not cause the phone to get hot or affect the battery's ability to hold a charge. CPU overheating may cause the phone to get hot but is less likely to affect the battery's ability to hold a charge.

I am thinking of C or D, would battery problem make the phone run slow? but also would CPU overheat to hard to use?

D. the battery is probably defective

Its that the phone is getting hot that made me go for D, as charges do get through otherwise it wouldnt get hot.

The Answer is D

The answer is D, which also leads to C in this scenario. Replacing the battery should resolve both issues.

Question states can't hold a charge. Charging port must be OK. Battery is shot

should be battery right?

Charging Port