Exam 220-1002 topic 1 question 569 discussion

For anybody about to take this exam, I had two different tickets to the ones displayed here. One was regarding a user being unable to access the LAN and the other focused on a user who complained about the lack of internet access, but actually had typed an incorrect URL.

I took this exam today and I had the same issue as silent_siren on here. I was able to pass it still but I believe I got them wrong because I was confused on the scenarios. I forgot what they were about.

I had this EXACT PBQ on my exam this week. Only issue was when I tried to click on Close Ticket at then end it told me to Select a ticket, but there was no way to do so. I could never confirm get confirmation that I had closed out the tickets and submitted my answers. I alerted the proctor who didn't know what to do about it, so I just moved on and did the rest of the test. I still had some time left after finishing the multiple choice questions, so I came back to it and tried to close out the tickets again, but still got the same message about needing to select a ticket. I ended up passing the exam and according to my results It didn't show me getting this question wrong; so don't stress like I did for 10 minutes if you get this PBQ and it doesn't let you close the ticket out. Also note the answers selected in the drop down menus. They are 100% correct.

For anyone that still needs help with the PBQs, CyberDean has some videos demonstrating similar exam questions https://www.youtube.com/user/DeanKisyovv/playlists

Can I get a copy of the videos please?

Can I get a copy of the videos also. I test in a week. ThNKS!

Anyone who had just taken this exam, any pointers about PBQ questions to look forward on the exam.I'm taking the exam in two weeks time.Thanks

From Selena's videos (which have since been removed, but luckily I backed up a local copy) she has the solution for the low priority ticket as updating the driver...really in this case I'm not sure if uninstalling the program or updating the driver would be the correct solution here. The BSOD is driver related, but not quite sure as to what Comptia wants.