A project stakeholder approaches the project manager and wishes to know how long the vendor will provide support for the application being developed for the project. This information should be provided during the:
The information about the vendor's support for the application being developed should be provided during the kickoff meeting.
The kickoff meeting is usually held at the beginning of the project, and it is the first formal meeting between the project team and the stakeholders. During this meeting, the project manager presents the project charter, outlines the project scope, and sets expectations for the project team and stakeholders.
One of the expectations that should be communicated during the kickoff meeting is the duration and type of support that will be provided by the vendor for the application being developed. This information is critical to ensure that stakeholders are aware of the level of support they can expect after the application is developed and implemented.
Therefore, the correct answer is B. kickoff meeting.
The commitment of project-specific SLA would be carried out during the project kick-off meeting. This is when the project team would explain their SLA needs and negotiate the SLA from each support department. This allows the project team to have SLAs tailored to meet specific needs and project execution becomes predictable.
The kickoff meeting makes the most sense to me. Standup meetings are meant to be very short and it wouldn't make much sense to me to have that information just on hand and readily available for a stand up meeting. Anyone care to explain a contrary opinion?
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