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Exam FC0-U61 All Questions

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Exam FC0-U61 topic 1 question 4 discussion

Actual exam question from CompTIA's FC0-U61
Question #: 4
Topic #: 1
[All FC0-U61 Questions]

A help desk technician encounters an issue and wants to find out if a colleague has encountered the same issue before. Which of the following should the technician do FIRST?

  • A. Check Knowledge Base.
  • B. Search local logs.
  • C. Research possible theories.
  • D. Question users.
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

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Chosen Answer:
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SERT
4 days, 20 hours ago
Selected Answer: A
the answer is A
upvoted 1 times
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Colonel23
9 months ago
If I have an issue let's see if anyone else has solved this or not and documented it. If so it would be in the knowledge base. My answer choice is A.
upvoted 1 times
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JustATechGuy
10 months, 3 weeks ago
Selected Answer: A
I agree with pauliwog.
upvoted 1 times
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kash2223
11 months, 1 week ago
Check knowledge base
upvoted 1 times
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pauliwog
1 year ago
Look At the question, It says Colleague, not user. The answer is A. A Colleague will add the issue to a knowledge base if they have had to work on the same issue in the past.
upvoted 2 times
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Davis.jade
1 year, 1 month ago
Selected Answer: A
A is the anwser
upvoted 1 times
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Ebezka
1 year, 1 month ago
Selected Answer: D
CheckCompTIA study guide
upvoted 1 times
JustATechGuy
10 months, 3 weeks ago
The Study Course says A, currently.
upvoted 1 times
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Micka87
2 years, 4 months ago
Check knowledge base
upvoted 2 times
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puppydog16
2 years, 4 months ago
check knowledge base for sure
upvoted 2 times
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RyanC6361
3 years, 2 months ago
Check Knowledge Base.
upvoted 2 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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