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Exam 220-1002 topic 1 question 484 discussion

Actual exam question from CompTIA's 220-1002
Question #: 484
Topic #: 1
[All 220-1002 Questions]

A user's antivirus recently expired, so the user downloaded and installed a free system protection application. The application found numerous rootkits, Trojans, viruses, and missing critical patches. It was unable to fix all the issues, however, and suggested the user call technical support. Which of the following is the FIRST step to begin repairing the computer?

  • A. Remove the rogue antivirus.
  • B. Install Windows Updates.
  • C. Reimage the computer.
  • D. Call the technical support number.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
by MarkyHaynes at July 1, 2021, 1:23 p.m.

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adamITx
Highly Voted 3 years, 6 months ago
Passed both my core 1 and core 2 A+ exams with 85% and 83% respectively thanks to this site, I'd say around 70% of the questions were on there. Word of warning, only 2 of the performance based questions on this site were on there. The other 2 were help desk related and you've got to troubleshoot 4 tickets overall (I believe one was printer related, one was similar to the 'failed boot' pbq, one was to do with a network share, and I cant remember the last one. So revise those topics!)
upvoted 19 times
Dodi123
3 years, 5 months ago
Thank you!! Taking it next week!
upvoted 2 times
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ronah
3 years, 3 months ago
hi i hope you can read this. I have read from the youtube of selina one of the guy just recently had an exam and it talks about a yellow triangle its on of the question in ticketing. Did you perhaps encounter it and can you please elaborate if you still remember?
upvoted 3 times
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benpike
Highly Voted 3 years, 8 months ago
I passed Network + and A+ core one with the help of this website. I can say that this website is extremely helpful.
upvoted 8 times
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iLikeBeagButt
Most Recent 2 years, 11 months ago
Selected Answer: A
A. Remove the rogue antivirus.
upvoted 1 times
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fanib
3 years, 6 months ago
This website with all its errors has been very helpful as a tool to get used to Comptia's poor wording and trick questions.
upvoted 4 times
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Rhots
3 years, 8 months ago
I'm definitely going to flunk tomorrow.
upvoted 4 times
JohnWH
3 years, 8 months ago
Well? Did you pass??
upvoted 4 times
Rhots
3 years, 8 months ago
Lol yeah I passed. These exam dumps are awesome. Good thing my instructor warned me that they have an agreement in that not all the answers provided are allowed to be correct. Thank God for the comment section!
upvoted 15 times
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Jay5084
3 years, 8 months ago
Welp ladies and gentlemen this concludes the end of this con artist of a website. If you paid for the services like my dumb ass i hope you're still able to pass the core 2 practice exam. So many wrong answers and not enough rage in my body to go around. Whoever created some of these questions is a mental terrorist
upvoted 5 times
banditring
3 years, 8 months ago
you have access to real questions that will actually appear on the exam. What did you expect? Just research the question displaying the wrong answer, memorize it and go through all 484 questions until it gets stuck in your brain. With this website at least 85-90% of the questions APPEAR on the actual exam
upvoted 3 times
HisFave
3 years, 5 months ago
Yes the questions will be just as you see them on the certs. I have passed 5 certs with this site. figure out the correct answers, if they are wrong, then learn them. Easy peasy!
upvoted 1 times
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shakevia463
3 years, 8 months ago
It’s the material you paid for some guy stole the questions to his best ability and certainly he failed the test. Your paying for a brain dump which is what this is someone’s brain dump of the test. Well worth it imo you should be able to read the comments and use your skills to determine what’s right but also know some questions were copied wrong it’s not perfect but it’s better than nothing.
upvoted 2 times
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shakevia463
3 years, 8 months ago
I, taking the test soon I’ll report back to you my fellow it comrade
upvoted 2 times
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shakevia463
3 years, 8 months ago
Also this discussion is the best tool online.
upvoted 7 times
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banditring
3 years, 9 months ago
IDC what anyone says, the answer is A. Its common sense. You downloaded a free antivirus (which most of the time its malicious), its telling you that you have all of these viruses in the world and it doesn't fix it nor prevent it (something that an antivirus is supposed to do) AND its telling you to call a number (which will be some scammer trying to convince you to pay to remove these viruses)...THIS CRIES ROGUE ANTIVIRUS. I watch videos like this all the time on youtube from Kitboga and ScammerPayback.
upvoted 6 times
iLikeBeagButt
2 years, 11 months ago
Nothing in life is FREE... Definitely rogue anti-virus, but why did it tell the user to call for help on itself? haha
upvoted 1 times
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DarkHorse99
3 years, 9 months ago
Agree here. It doesn't say it's a WINDOWS computer and yes, updating the OS sounds great... but wouldn't it be stupid because the OS updates do NOT fix everything. This system would be riddled with worms, trojans, zero-days; god knows what. In reality, I would reimage the damn thing but A has to be the answer for what banditring is stating.
upvoted 3 times
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NikiGozo
3 years, 9 months ago
Definitely A.
upvoted 3 times
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MarkyHaynes
3 years, 9 months ago
Can anyone clarify why the answer isn't A?
upvoted 7 times
KBV_007
3 years, 9 months ago
OS updates sometimes contain security patches that could be a fix for the problem specified so I am assuming it would be just a best practice thing to always be on the latest OS version.
upvoted 1 times
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johnsonsteel
3 years, 9 months ago
Their keep having a definitely wrong ans, don't trust it
upvoted 1 times
UserIRL
3 years, 9 months ago
half of the answers are wrong in this site
upvoted 4 times
Examtaker253
3 years, 9 months ago
If you think only half then you haven't been through them all bro
upvoted 4 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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