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Exam 220-1002 topic 1 question 237 discussion

Actual exam question from CompTIA's 220-1002
Question #: 237
Topic #: 1
[All 220-1002 Questions]

A new user has joined a company, and human resources has given the user several documents to sign regarding compliance and regulations for company computers. The user has also received web links to documentation for applications, as well as processes and procedures to do jobs in accordance with those programs. Which of the following types of documentation has the user MOST likely received? (Choose two.)

  • A. Inventory management policy
  • B. Knowledge base articles
  • C. End-user acceptance document
  • D. Acceptable use policy
  • E. Incident documentation
  • F. Network diagrams
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Suggested Answer: BD 🗳️
by johnsonsteel at June 20, 2021, 2:06 p.m.

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sage888888888123
2 years, 9 months ago
If you read the first part of the question it sounds like Acceptable Use Policy and the second part sounds like Knowledge Base Articles. Most of this test is figuring out the exact wording references
upvoted 2 times
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apop
3 years, 10 months ago
AUP Stands for "Acceptable Use Policy." An AUP is list of rules you must follow in order to use a website or Internet service. It is similar to a software license agreement (SLA), but is used specifically for Internet services. Or how the company wants you to use their computers
upvoted 1 times
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johnsonsteel
3 years, 10 months ago
why not C instead B?
upvoted 1 times
redheadITgirl
3 years, 7 months ago
End-User Acceptance falls under Change Management, not employees
upvoted 5 times
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ZioPier
1 year, 10 months ago
End user acceptance is the step before closing a ticket, so is related to a change When an employee receives a laptop, no ticket is open, so end user acceptance doesn't apply. On a laptop assignment, succeed acceptable use policy to inform what is or is not allowed on the use of the device
upvoted 1 times
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