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Exam 220-1001 All Questions

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Exam 220-1001 topic 1 question 314 discussion

Actual exam question from CompTIA's 220-1001
Question #: 314
Topic #: 1
[All 220-1001 Questions]

After upgrading a laptop's OS from Windows Vista to Windows 10, hard drive activity is elevated when running normal user applications, causing the laptop to run slowly. Which of the following should a technician do FIRST?

  • A. Flash the laptop BIOS to the most current version available from the manufacturer.
  • B. Replace both of the installed 1GB SoDIMMs with compatible 4GB SoDIMMs.
  • C. Attach an external USB hard drive and move all user data off the internal drive.
  • D. Upgrade the currently installed 500GB SSD with a 1TB SSD.
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Suggested Answer: A 🗳️

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JE39
Highly Voted 3 years, 10 months ago
Answer should be B. Increased memory requirements for the new OS is resulting in applications not having access to enough memory. The windows machine is having to rely on the page file constantly. The page file uses disk storage and this is resulting in the constant activity of the disk and of course slow down because hard drive speed is much slower than RAM. While the question does not mention Ram. CompTIA wants you to recognize concepts like memory requirements for software and OS, the speed of a hard drive vs the speed of Ram among other concepts.
upvoted 6 times
ronah
3 years, 5 months ago
Agree with you with pearson cram exam and professor messer cram exam they talk about these.
upvoted 1 times
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Illa773
Most Recent 2 years, 1 month ago
Best thing to do (key word) FIRST. CompTIA training says to do the simplest and less intrusive thing first. Answer is: A. answer would be B: if we're asked what will SOLVE this problem.
upvoted 1 times
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toastynuke
2 years, 11 months ago
1GB of RAM is just enough for basic operations like web browsing (although don't expect to run a browser with dozens of tabs open), email, word processing, and light image editing. And even these basic tasks are going to be painful. Do yourself a favor and avoid 1GB of RAM if you can.. It is B. Why would you move all of some ones files on to a USB what if they have 2TS's worth of data. good luck sliding that on onto your USB in a timely manner.
upvoted 1 times
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[Removed]
3 years, 4 months ago
Nope. This is a pretty dim witted thing to do BEFORE backing up the data. Even if you are not replacing the hard disk, it is still necessary to do a backup when making these big changes to the system
upvoted 1 times
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l0609890
3 years, 9 months ago
I think the answer is C. Sounds like a hard drive problem so I suppose backing up the data before you do any changes make sense. I don't believe the answer is B because 2GB of ram meet the minimum requirement for 64-bit windows 10. That should still let you get some real work done. Also, the first solution should most definitely not be flashing your bios. Bios update isn't going to improve performance, it is typically there to do bug fixes with obscure pieces of hardware or add support for a new model of CPU. Not to mention flashing a bio is a dangerous procedure so you better know what you are doing. Even if we suppose updating the bios made sense, then you still have to update your data because there are cases where the bios don't work with your hard drive and it can blow your data away.
upvoted 3 times
KG0161093
3 years, 8 months ago
I think A is right guys Check this out https://answers.microsoft.com/en-us/windows/forum/all/a-system-bios-update-is-required-before-upgrading/c181fb9b-a7a0-42ac-9df2-0893c3832e3f
upvoted 3 times
KG0161093
3 years, 8 months ago
After going through it again I think your right. Comptia want you to always do the least intrusive thing first and I think C is the best answer!
upvoted 2 times
syougun200x
3 years, 3 months ago
Which of the following should a technician do FIRST? Yes. They wouldve said "which would most likely solve the issue?"
upvoted 1 times
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