Which of the following is the most likely reason for an organization to assign different internal departmental groups during the post-incident analysis and improvement process?
A.
To expose flaws in the incident management process related to specific work areas
B.
To ensure all staff members get exposure to the review process and can provide feedback
C.
To verify that the organization playbook was properly followed throughout the incident
D.
To allow cross-training for staff who are not involved in the incident response process
The primary purpose of involving different internal groups in the post-incident analysis is to uncover specific flaws related to how each department handled the incident, ultimately improving the overall incident management process (A).
A. To expose flaws in the incident management process related to specific work areas.
Involving different departmental groups allows the organization to identify flaws or gaps in the incident management process specific to their areas of expertise. This helps improve the overall incident response and refine the organization's strategies for handling future incidents.
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