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Exam FC0-U61 topic 1 question 499 discussion

Actual exam question from CompTIA's FC0-U61
Question #: 499
Topic #: 1
[All FC0-U61 Questions]

Which of the following actions takes place during the problem identification phase?

  • A. Documenting the findings
  • B. Duplicating the issue
  • C. Establishing a theory of probable cause
  • D. Questioning the obvious
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Suggested Answer: B 🗳️

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lexxone
1 week, 5 days ago
Selected Answer: B
B. Duplicating the issue. During the problem identification phase of troubleshooting, it's crucial to duplicate the issue to confirm and understand the problem. Duplicating the issue helps the technician verify the symptoms and reproduce the problem, making it easier to diagnose and identify the root cause. This step ensures the problem is accurately defined before moving on to further troubleshooting
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