exam questions

Exam CAS-004 All Questions

View all questions & answers for the CAS-004 exam

Exam CAS-004 topic 1 question 590 discussion

Actual exam question from CompTIA's CAS-004
Question #: 590
Topic #: 1
[All CAS-004 Questions]

The company’s client service team is receiving a large number of inquiries from clients regarding a new vulnerability. Which of the following would provide the customer service team with a consistent message to deliver directly to clients?

  • A. Communication plan
  • B. Response playbook
  • C. Disaster recovery procedure
  • D. Automated runbook
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
vbernal1993
1 week ago
Selected Answer: A
It is a NEW vulnerability. So they won't have the appropriate response in their playbook yet. They should first follow the communication plan, solve the issue of the vulnerability and then put it in their response playbook
upvoted 2 times
...
Bright07
2 weeks, 6 days ago
Selected Answer: B
Response playbook: A response playbook is a set of predefined, actionable steps or guidelines that teams can follow during specific incidents, such as a vulnerability or security breach. It provides clear instructions on how to address client inquiries in a consistent and coordinated manner. In this case, a response playbook would give the customer service team the specific language and steps they need to communicate with clients about the new vulnerability.
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago